To cancel wu.com or mobile app-initiated money transfers:
Log in to your Western Union profile through wu.com or our mobile app.Once you log in, we’ll show you your Recent money transfer activity. If your money transfer is eligible for online cancelation, you’ll see a Cancel transfer link.

How do I remove my name from Western Union?

Note: You must be at least 18 years old to send or receive money with Western Union.

To delete a receiver:
Log on to your WU profile.Tap Contacts.Select the receiver you want to delete.Tap Edit.Scroll to the bottom of the page.Tap Delete contact.

How do I change my Western Union Phone Number?

You can update your postal address and phone number by following the steps below: On westernunion.com: 1.

On mobile app:
Log in to your profile.Select your profile from the menu.Select your phone number and postal address, and update the details.Choose Update to save the changes.

How do I update my Western Union details?

On westernunion.com:
Log in to your profile.Select your name from the menu at the top.Enter your new postal address and phone number.Choose Save to confirm the changes.

How do I delete my Western Union receiver?

To delete a receiver:
Log on to your WU profile.Tap Contacts.Select the receiver you want to delete.Tap Edit.Scroll to the bottom of the page.Tap Delete contact.

Can I change Western Union receiver name?

You can make a significant change to your receiver’s name by filling out the self-service form. The form applies to both transfers made in-person or online.

How do I cancel a Western Union app?

To cancel wu.com or mobile app-initiated money transfers:
Log in to your Western Union profile through wu.com or our mobile app.Once you log in, we’ll show you your Recent money transfer activity. If your money transfer is eligible for online cancelation, you’ll see a Cancel transfer link.

Can you Unsend Western Union?

A money transfer can only be cancelled if it has not been collected by the receiver in the destination country or haven’t been deposit in your receiver’s bank account. If you wish to cancel your online money transfer, please call our Western Union customer care number at +676 24345 (for online transfers only).

Can I change receiver name in Moneygram?

Click on “Manage Profile” and enter your profile information including your customer ID (found on the top of the money transfer receipt) and new last name if applicable. You can now choose to edit your receiver’s payment information such as their bank account number and routing number.

How do I delete my Moneygram account?

To deactivate your User Account, contact us through the “Contact Us” link on our Website at If we suspend or deactivate your User Account for any reason, we may, in our sole discretion, cancel your pending Transfer requests.

How do I speak to someone at Western Union?

Contact WU Customer Care
Call Us. Customer Care (US): 1-800-325-6000. For TTY users: 1-800-877-8973.Mail Us. Western Union Financial Services, Inc. P.O. Box 6036. Englewood, CO 80155. USA.

Can I link my bank account to Western Union?

Enter your destination and the amount you’d like to send with a bank account. Select ‘Cash pickup’. Link your checking account to your Western Union® profile (U.S. accounts only). The final step to send your money is verifying your bank account.

How do I get my Western Union account number?

Your tracking number (MTCN) can be found in your transfer history page and in your printed or emailed receipt.

How do I log into my Western Union app?

Go to westernunion.com or our mobile app:
Log in to your profile on westernunion.com.Select your name from the menu section.Go to the “Password” option.Enter your current password and the new password and choose “Save”.

Is Western Union open during lockdown NZ?

Yes, we continue to serve our customers and operate globally. Given the current situation, we encourage those in affected areas to send or receive money using our mobile app, or westernunion.com.