Your School code, account number and PIN are printed on the bottom of your billing statement, in the area blocked off in red. The number to the right of the school code is your account number.

What is an ECSI number?

Generally this is your Social Security Number. If your institution uses a different number (SID or PID are 2 other common account numbers), you will have to check the communication you received from ECSI to find the account number.

What is my heartland key?

What is My Heartland Key? Your Heartland Key is your new account number that is utilized when connecting your EasyPath profile to your Heartland ECSI account. Your Heartland Key is located on all notifications you receive from Heartland ECSI, such as billing statements, letters and emails.

Is ECSI federal?

Consolidating a Loan Serviced by Heartland ECSI

If your loans serviced by Heartland ECSI are federal (including LDS and HPSL loans), you have the option to consolidate your loans into a Direct Consolidation Loan.

How do I contact Heartland ECSI?

To find out more information, please contact our Customer Service Team via the Live Chat or call us at 888.549.3274. Sign in or create a profile to view all of your ECSI accounts together.

Who owns Heartland ECSI?

ECSI is a wholly-owned subsidiary of Global Payments Inc. ECSI is a part of the Education Solutions division which also includes TouchNet, School Solutions, and Greater Giving.

Is Heartland Ecsi legit?

Heartland ECSI has an A+ rating with the Better Business Bureau (BBB), but they also have their fair share of customer complaints. As of June 2021, it’s had 101 complaints in the last three years. This includes 32 complaints in the past 12 months. Also, 45 BBB reviews gave the servicer a one-star rating.

What does ECSI stand for?

More Than Just a Student Loan Company

Educational Computer Systems, Inc. (ECSI) is a Pittsburgh-based one-stop-shop for student loan software, loan processing, and IRS 1098 services.

What type of loan is Heartland Ecsi?

Heartland ECSI is a student loan servicer. That means that the company doesn’t offer student loans, but it collects payments for the loans. Many borrowers of Perkins Loans (student loans that are now defunct) will have their loans serviced by Heartland ECSI.

What is the heartland refund?

Heartland ECSI collects your direct deposit information and sends your refund to you on behalf of the University. To ensure that your refund is sent where you want it to go, sign on and provide your direct deposit information now!

What time does Heartland ECSI open?

Need to talk with an ECSI Contact Center Specialist? Live student loan specialists are available Monday to Friday, 7:30 AM – 9:00 PM Eastern Time.

What does forbearance mean on a loan?

If you’re in a short-term financial bind, you may qualify for a deferment or a forbearance. A loan forbearance allows you to temporarily suspend making principal payments or reduce your monthly payment amount for up to 12 months, if you don’t qualify for deferment.

What is my heartland account number?

Your account number can be located in the upper right hand section of all printed and mailed communication and notifications. The account number is a 17 character alphanumeric number (including a hyphen). A sample account number is 001122-12345678912.

How do I pay my heartland loan?

Choose the loan payment option that works best for you!
eBranch. Transfer funds from your Heartland Credit Union account to your Heartland loan via Online Banking.Mobile App. Payroll Distribution. Automatic Transfer. Reoccurring Electronic Funds Transfer. ACH Transfer. Mobile Check Deposit. U.S. Mail.

How do I make a heartland account?

To create a profile, click on Sign In or Register at the top of the page. Follow the simple process by entering the requested information. Once you have created your profile, you will need to connect your account.

Why did I get a check from Heartland ECSI?

Your institution will give you back your money if you paid more than what was necessary for your student loan or tuition or if you have excess financial aid that needs to be refunded. Heartland ECSI’s RefundSelect will notify you when you have a refund from your school waiting to be issued.

How do you defer student loans in Heartland?

You have the ability to defer your federal loans through Economic hardship or Forbearance. Contact Heartland ECSI at 888-549-3274.

Are Perkins loan payments suspended?

Yes. Both payments and interest are automatically suspended on all federally held Federal Perkins Loans from March 13, 2020 through January 31, 2022. On a voluntary basis, schools that hold Perkins Loans may choose to provide the same suspension of interest and payments to the loans they hold.